Terms and Conditions
Purchase, Price and Payment
- The Seller shall sell and the Buyer shall purchase the products in accordance with any quotation by the Seller which is accepted by the Buyer including but not limited to orders placed using the Seller’s electronic online ordering service
- Any typographical or clerical or other error or omission in any sales literature, quotation, price list, acceptance of offer, invoice or other document or information issued by the Seller shall be subject to correction without prior notice or liability on the part of the Seller.
- Payment of the price shall be due at the date of the order.
- If the Seller is unable to deliver the goods ordered by the Buyer within 30 days due to insufficient stock then the amount paid by the Buyer will be refunded at the Buyers request until the stock is available. The Seller will not be obliged to offer any compensation for disappointment suffered.
- Goods once purchased can not be cancelled or returned due to the change of mind.
- The product color might mismatch due to the differences in monitor color representation and the product size may differ due to manual measurement. It can also happen due to manufacturer production and batch to batch. Seller won't be liable for such situation.
- Delivery of the products within the Dhaka is made as standard via courier service and is normally 1-5 days. Delivery outside Dhaka can be delayed. Upgraded delivery options are available with shorter leadtimes.
- Responsibility for the goods shall pass to the Buyer upon delivery.
- If the Buyer fails to make any payments in accordance with the terms and conditions hereof the Seller may defer shipments or deliveries until receipt of payment is made.
- Price charged for faster Tracked Delivery via DHL/FedEx is subject to change if the delivery address is in an outlying area of a country. All increases will be agreed in advance between the Seller and the Buyer.
Damages & Returns
- Any damage to the product must be reported within 2 days of delivery to the Seller's customer services department. If there is going to be a delay in the Buyer's ability to check the goods, this delay must be notified to the Seller prior to delivery.
- Goods comprise of the item along with the included packaging. All faulty items returned must include the packaging they were delivered with. Items returned without packaging will be subject to a re-packaging fee.
- All items returned will be tested within 7 days of receipt. We will send you a confirmation email once the goods have been received, and an email stating the outcome once the goods have been checked.
- If the goods are found to be in working condition, and the lack of functionality is a result of lack of knowledge on the customers part, no refund will be made, but the goods will be returned to the user at their own expense.
- Returns on physically damaged, burnt, or otherwise mistreated merchandise will not be accepted.
- It is your responsiblity to ensure that returned goods reach us. Please use a tracked or insured form of shipping. If we do not receive your package we will not be held liable.
- None of our products cover any kind of gurrantee/ warrantee.
Description of Goods
- In the event a product is listed with an incorrect price, incorrect description or incorrect image due to typographical error or error in information from our suppliers, we shall have the right to refuse an order.